Return and Warranty
As a consumer within the meaning of § 13 BGB you have that
statutory right to cancel an online purchase within 14 days.
You can find information on this in the cancellation policy, which you can find in the
ordering process or in the email confirming receipt of your order
can see.
10. Warranty
(1) The statutory warranty regulations apply, insofar as they are
the following regulations do not result in any deviations. The legal ones
Warranty claims expire after two years.
(2) When buying a used item, the customer's claims from the
statutory warranty provisions in one year.
(3) If the customer buys as an entrepreneur, then when buying a used
the claims arising from the statutory warranty provisions
excluded, the rest of the claims from the statutory statute of limitations
Warranty terms in one year.
(4) Clauses 11 (2) and (3) do not apply to claims for infringement
of life, body or health resulting from a negligent breach of duty
by Elektro Pelkmann or intentional or negligent
Breach of duty by a legal representative or vicarious agent
Electro Pelkmann based.
(5) The customer's legal claims for defects remain in place if they exist
a guarantee for the ordered goods is unaffected.
(6) The assignment of claims for defects is excluded unless
Customer is consumer.